Last Updated: 11/May/2026
At FreAura Ltd, we believe care extends beyond what you wear to how your data is handled.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://freaura.uk/ or otherwise interact with our services.
1. Information We Collect
We may collect the following categories of personal information:
a) Information you provide directly:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account login details (if applicable)
- Customer service communications
b) Order information:
- Purchase details
- Payment confirmation (processed securely via third-party providers, we do not store card details)
c) Automatically collected data:
- IP address
- Browser type
- Device information
- Pages visited and interaction data
This information is collected via cookies and similar technologies.
2. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Communicate with you about your purchases or enquiries
- Provide customer support
- Improve our website and services
- Send marketing communications (only where you have opted in)
- Detect and prevent fraud
3. Legal Basis (GDPR)
We process your data based on:
- Contractual necessity to fulfil your order
- Consent for marketing communications
- Legitimate interests to improve services and prevent fraud
4. Sharing Your Information
We only share your personal data with trusted third parties, including:
- Payment processors
- Delivery providers
- Website hosting and analytics providers
These partners are required to process your data securely and in compliance with applicable laws.
5. Cookies
We use cookies to:
- Enable essential website functionality
- Analyse website traffic and performance
- Enhance your browsing experience
You can control or disable cookies via your browser settings. Please note that disabling cookies may affect site functionality.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil your orders
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Object to certain types of processing
To exercise your rights, please contact us at:
📧 contact@freaura.uk
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.
11. Contact Us
FreAura Ltd
📧 contact@freaura.uk
🌐https://freaura.uk/
📞 +44 7404 540459