Our pieces are cut generously, with room to move and sleep in. Full measurements for every size are in our size guide.

If you are between sizes, we suggest taking the smaller for a closer fit through the shoulder, or the larger if you prefer more room. Neither is wrong.

S, M, L and XL, corresponding to UK 8-10, 12-14, 16-18, 20-22. Exact measurements are in the size guide.

This is shown on each product page.

You can write to us at contact@freaura.uk requesting to exchange it for a different size. We will reserve your size if available. Simply return the product within 28 days of receipt, provided pieces are unworn, unwashed and tags are intact, and place a new order for a different size. See our full returns policy for the process.

Organic cotton is grown from non-genetically-modified seed, without synthetic pesticides, herbicides or fertilisers. Soil is kept healthy through crop rotation and composting rather than chemical inputs.

It is a farming method rather than a property of the fibre. What it means for you is that you know what has not been used on the crop, and what has not been used in finishing the cloth. We have written more about it in the Journal.

Yes. Our cotton is certified to the Global Organic Textile Standard, the most rigorous standard in textiles. GOTS covers the whole chain rather than only the farm: the dyes and finishes used, the treatment of wastewater, and a set of social criteria covering working conditions.

Certified by GOTS, licence number 26-1011087.

100% organic cotton. Details are on each product page.

India.

Yes. Good cotton is soft because of its fibre structure rather than because of a coating, so it improves with washing rather than wearing thin. Avoiding fabric softener is the single most important thing you can do to let that happen.

Delivery is complimentary on every UK order.

Orders placed before 1pm, Monday to Friday, are dispatched the same working day. Delivery usually takes 2 to 4 working days from dispatch.

Full detail is in our shipping policy.

Not yet. We currently deliver within the United Kingdom only. Join our list and we will let you know when that changes.

Yes. You will receive a dispatch email with tracking as soon as your parcel leaves us.

If it has not yet been dispatched, email contact@freaura.uk straight away and we will do what we can.

Once dispatched, you have the right to cancel within 14 days of receiving it, and our returns window runs for 28 days. Both are set out in our returns policy.

Visa, Mastercard, GPay, Apple Pay. Your card details are handled entirely by our payment provider and never reach our systems.

Each print is made in one run and not repeated. When a size is gone, it is gone. It is a slower way to work, and it means the piece you own stays uncommon.

You have 28 days from delivery to return anything you have changed your mind about, provided it is unworn and unwashed. This sits alongside your legal right to cancel within 14 days, not instead of it.

The full process is in our returns policy.

Yes. Email contact@freaura.uk and we will reserve the size you need.

You do for a change of mind. We do for exchanges, and for anything faulty, damaged or sent in error.

We aim to process refunds within 5 working days of your return reaching us, and in every case within 14 days. Your bank may take a few days more to show it.

Tell us as soon as you notice, and we will put it right. There is no deadline for reporting a fault. Within 30 days of delivery you can reject a faulty item for a full refund, and after that you are entitled to a repair or replacement under the Consumer Rights Act 2015. We cover the postage either way.

Yes. We can arrange an exchange or issue a gift card to the value of the piece. Email us with the order number from the packing slip, or the name of the person who bought it.

Yes, for any amount. Gift cards are delivered by email and valid for 3 months from the date of purchase.

Every order arrives wrapped in butter paper and delivered in a recyclable branded courier bag.

Yes, add the option at checkout.

Yes. Enter their address as the delivery address at checkout. We never include a price on the packing slip.

At 30 degrees, on a gentle cycle, turned inside out with the buttons done up.

Please do not. Softener coats the fibres in a thin film that reduces absorbency, builds up with every wash, and traps odour. Good cotton softens on its own. Softener works against it.

Line drying is much better and costs nothing. If you must tumble, use the lowest heat and take them out slightly damp. Heat is what shrinks cotton and breaks the fibres down.

Slightly damp, on a medium setting, with printed pieces turned inside out. Or hang them in the bathroom while you shower and let the steam do it.

There is more in our care guide.

Yes, the packaging is made from recycled paper.

No. You can check out as a guest. An account simply saves your details and lets you see past orders.

Email contact@freaura.uk and we will reply within 2 working days. You can also use our contact form.